Welcome to Sandalwood Services  THE PLACE for the continuing support for your Jodel or Robin Aircraft

Festive Update 2022

Sandalwood will be closed from 12 pm on 17th December and re-open on Tuesday 4th January 2022. Please aim to order before the 10th of December so that we can source unstocked parts before we close. Delivery of stock items before Christmas Day cannot be guaranteed for orders confirmed after the 15th, but we will do our best.  


Many of the items shown on this site are in stock, others may be obtained to order, and there are also some that have yet to be uploaded, so if you don't see exactly what you want please email your requirements to sales@sandalwoodservices.com.

Payment for any item that you wish to buy will be by Bank Transfer. We will process your order and then send you payment details as when your order is ready to ship. We can accept Card payments over the phone, please email us if you would like to use this service.

 

Terms and Conditions

The Small Print.

• All prices on this site no longer include VAT. Because Sandalwood Ltd is now registered for VAT.

 No. GB363949554

• We have a minimum order value of £5.00. Minimum carriage charges are £3.85

The carriage charges calculated on this site are for UK INLAND destinations ONLY. Where the destination is not a UK Inland destination you can see the shipping charges for your destination by clicking on the link in the Carriage Charges Section on the Homepage. Where your destination is not included on the table, or the charges are different to those listed you will be contacted and advised of shipping charges before we process your order. By accepting our Terms and Conditions you also accept the shipping charges listed in the Carriage Charges Section on our Homepage.

Sandalwood will normally inform you when the shipment leaves our stores. You must inform Sandalwood if the goods have not arrived within 7 days of you placing the order OR 7 days after you were advised that it was shipped. Carriers will charge for returning to us any items that they were unable to deliver due to there being no one to receive the package. Should this occur then the cost of double shipping will not be paid by Sandalwood Ltd as this is outside our control. Returns should be sent to:

Sandalwood Ltd,
Unit 8
Turweston Aerodrome

Brackley 
Northants
NN13 5YD


• Although the prices on this site were accurate at the time of uploading, they may have changed by the time you place your order. Where prices have changed from the web site price we will contact you and advise you of the price change.

We reserve the right not to supply any product at the advertised price, but to contact you and inform you of the current price.

• Export orders to both individual customer and traders will be VAT inclusive. VAT cannot be shown on your invoice as a separate amount.


WARRANTIES AND RETURNS

WARRANTY OBLIGATION    
All parts and materials sold by us are subject only to the manufacturers warranty and we the seller assume no other obligation. In all cases liability is limited to the replacement of the goods. These items must be fitted within the appropriate engineering procedure and the end user must satisfy themselves that they are suitable for installation and airworthy.

Notification of discrepancy or damage on delivered goods must be made within 2 working days to sales@sandalwoodservices.com


RETURNS
Customers must obtain a returns number BEFORE returning items to Sandalwood. We are unable to accept for credit non stock items ordered to specific customer requirements.

          
ALL RETURNED ITEMS MUST BE INSURED FOR THEIR FULL VALUE
Before returning any product to Sandalwood it is necessary to contact us by email and obtain a returns number.

Where items have been correctly supplied and are not faulty a restocking charge of 10-30% will be made.

Returned goods must be unused, complete with the original packaging and both goods and packaging must be in the condition in which they were received. Electrical items are not usually returnable unless faulty

All items supplied by Sandalwood are subject only to the manufacturers warranty, and we, the seller, assume no other obligation.

Product specifications published on this site are for guidance only and the end user must refer to the manufacturers' specification to ensure that the product is suitable for the intended application

All items must be fitted within the appropriate engineering procedure and the end user must satisfy themselves that they are suitable for installation and airworthy.

ELECTRICAL ITEMS (unless faulty) will only be accepted for refund if they have not been connected to any electrical circuit.. Faulty electrical items will be returned to the manufacturer for assessment before the refund is made. No refund will be made for electrical items that the manufacturer reports are in good working order, or have been damaged by customer misuse.

AIRCRAFT INSTRUMENTS have, in many cases, seals on assembly screws etc to deter tampering. Items returned for warranty will not be accepted if the seals are broken or missing, or if the original labeling has been removed.

BRAKE PARTS supplied by Sandalwood must be used with the correct brake fluid. The use of incorrect fluid will damage seals and render the item useless. Damage of this type is not covered by the manfactures@ warranty.

The diversion of any goods supplied by Sandalwood in contravention of UK EU or US export regulations is prohibited.

SANDALWOOD LTD reserves the right to decline the custom of any company or individual who chooses to disregard our terms and conditions.

PRIVACY. SANDALWOOD LTD will not supply or release any information supplied to us by virtue of a sales submission unless legally obliged to do so by the police or other UK Government body.




« Back